You must locate and remove the add-in or the file to eliminate the problem. If the file now saves correctly, a custom add-in or a file that is located in an Excel startup location is most likely the cause. If that works, try again to save the problem file. Open a new Excel workbook, and try to save it. To do this, follow these steps:Īs Excel starts, press and hold Ctrl until you receive a message that resembles the following:Įxcel has detected that you are holding down the Ctrl key. To test for and eliminate the possibility that a third-party Excel add-in or file is causing a "save" problem in Excel, try to save the file in Safe mode. However, some functions, such as saving a file can be affected. Typically, these third-party add-ins do not interfere with Excel functionality.
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Some add-ins from third-party software vendors work together with existing Excel features by design, and some are intended to enable a seamless transition when you use a third-party product. By default, startup files are loaded when you start Excel. If you cannot save a workbook when you run Microsoft Excel in Windows Safe mode, the problem may be caused by a third-party add-in or by a file from one of the Excel startup locations.
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